Frequently Asked Questions

Where is your office located?

Our office is located in Silver Spring, MD. Due to Covid-19, we are only accepting a limited amount of in-person clientele by request. Feel free to ask your provider regarding availability.

Do you offer online counseling?

Yes! Online counseling is currently our main offering and it has been as effective as in-person counseling. Learn more here.

What are your hours?

Our session hours are between 9:15am-5:00pm weekdays.

Limited evening and weekend hours are available upon request and may include a surcharge.

It is our philosophy to accommodate clients whenever possible so do not hesitate to make a request during your consultation call.

How long are sessions?

Sessions are typically:

45 minutes for individuals

60 minutes for couples

70 minutes for families

90 minutes for pre-marital workshop and extended intensive sessions.

How much do you charge?

*Rates depend on your clinician.* Rate ranges listed below.

Individual Services:

  • Initial Evaluation (60 min.) $225
  • Sessions (50 min.) $200

Couples Services:

  • Initial Evaluation (70 min.) $250
  • Sessions (60 min.) $225
  • Extended Intensive Session (80 min.) $275

Family Services:

  • Initial Eval w/parents (70 min.) - $250
  • Initial Eval with children (60 min.)- $225
  • Sessions (70 min.) - $250

Pre-Marital Counseling:

  • 3 Sessions (80 min.) - $900

Or

  • The Emotionally Intimate Couple Premarital Package: Includes 3 pre-marriage sessions plus two 45 minute follow-up sessions within the first year- $1200.

Do you take insurance?

We are considered an "Out-Of-Network" provider, which means we do not accept any insurances directly.

If you would like to use your insurance, then at the time of each session you will pay the full session fee. At the end of each month, the practice will provide you with a monthly receipt called a "Superbill" which you can submit to your insurance provider for possible reimbursement.

We recommend calling your insurance provider directly and checking with them to confirm if you have "Out-Of-Network" benefits. (See below for questions to ask your provider.)

Otherwise, you can opt to see us privately and not involve your insurance at all. See why many of our clients choose this option below. 

Why would I choose to pay private pay instead of using my insurance benefits?

By not taking insurance, we are able to maintain a smaller caseload of clientele and devote all of our focus into helping people. Instead of taking hours each week going back and forth with insurance, we devote that time and energy to our clients, resulting in better outcomes for therapy.

In addition, many of our clients actually prefer to work with us privately and not involve their insurance at all. This is because in order to use your insurance for counseling, a mental health diagnosis is required, and this gets attached to your record.

Insurance can also put limitations on the number of counseling sessions you can have, that may end prior to truly completing the process. 

What should I ask my insurance regarding "Out-of-Network" benefits?

Most PPO plans will reimburse you for some portion of the session fee (30-60%) but every plan is different so call your insurance to ask about your coverage. To help determine what your insurance company will cover, you may want to ask your insurance company the following:

  • What is the maximum allowable rate my insurance will pay for an out-of-network provider for these common codes: Initial Evaluation- 90791 Individual Therapy- 90834 or 90837 Couples/Family Therapy- 90847 ?
  • If we are meeting online via telehealth, ask about reimbursement procedural codes above each with the modifier "-95" for telehealth (i.e. 90847-95)
  • Is there a deductible that has to be met before you reimburse me for out-of-network therapy sessions? If so, what is it and how close am I to meeting that?
  • Is there a limit to how many sessions you will reimburse for?

If you have an Health Savings Account (HSA) or Flexible Spending Account (FSA) you can use that and save by paying for therapy with pre-tax dollars.

How do I set up an initial appointment?

You will set up your first appointment on your initial consult call with your provider.

If you need more time to decide, your provider will arrange a follow up text/call or email to schedule with you.

What is your cancellation policy?

We require at least 24 hours advanced notice of cancellation for all types of appointments.

You will be charged the full session fee for appointments canceled or rescheduled with less than 24 hours advanced notice.

The reason we have this cancellation policy is because we have reserved that time for you and it is virtually impossible for us to fill an open slot with less than 24 hours advance notice.

How much paperwork do I have to fill out?

All paperwork is now digital and in simple-to-sign forms that should not take you more than 5 minutes to complete!

What can I expect in a first session?

The first session is your provider's opportunity to get to know you. It is structured in an interview style and is a bit more relaxed.

Click here for more information on the therapy process.

What are the qualifications of an LCSW-C?

LCSW-C is a Licensed Clinical Social Worker. Anyone with this title will have a masters or doctorate degree and have completed over 3000 hours of supervised experience with clients before getting licensed. They all passed rigorous licensing exams and are regulated by a board that ensures they maintain the highest ethical standards.

In addition to graduate degrees and certifications, LCSW-C's continue to hone their skills by taking 40 hours of continuous education courses every 2 years

In today’s marketplace, there are professional services that are not regulated by a board and do not have to undergo any sort of supervision or certification process to practice. They also are not required to complete any ongoing education to ensure that they stay up to date with changes and developments in the field. While many of these professionals can be wonderful, it’s important to do your due diligence when hiring someone that is not regulated by a licensing board. In reality, it’s important that you do your due diligence no matter who you are hiring!

Do you consult with peers in your field?

Yes! Although it is not a requirement, we attend bi-weekly confidential consultations with other expert therapists in the counseling field. We have found this to be an invaluable resource in expanding our capabilities and deepening understanding of our clients. Consequently, our clients have reaped those benefits in our work with them.

With whom do you work?

We work with clients who feel they are not currently maximizing their personal potential and the potential of their relationships. They may also be looking to resolve/repair their own inner turmoil or negative dynamics with their partners/family.

Our 15 minute consult call is a free and effective way to learn if we are a good fit for your needs- 301-338-6353.

What is your approach?

Please refer to The Therapy Process and EFT Specialty pages for more details of our approach.

How often will we need to have a session?

It is most common to schedule regular weekly sessions at least for the first 4-6 weeks at which point many clients choose to move into a bi-weekly or monthly schedule depending on their progress.

It is important to understand that you will get the best results from our work together if you stay consistent and actively participate in the process.

How long will it take?

Depending on your specific needs, our work together can be short-term (6-10 sessions), for a specific issue, or longer-term (20+ sessions), to deal with more difficult patterns or your desire for further personal development.

Will I have homework?

For best outcomes, we try and provide work goals for each week. They are not too time consuming as we are mindful of our clients work/life demands. We encourage our clients to request extra homework if they prefer that.

Pinny, tell us something interesting about yourself!

Growing up, my family and friends called (and many still call) me "Richie". At age 18, I started to deepen my connection to my Jewish heritage and wanted to be referred to by my Hebrew name- Pinchas (Phineas). The problem was that the Hebraic "ch" sound in Pinchas was too difficult for people to pronounce and only Amish women would consider dating me with a name like "Phineas!"

That is where "Pinny" was born.

That name fit well when I began my Pinny for Your Thoughts Broadcast and Facebook page fusing Jewish thought with psychological insight.

How about you, Chavi?

When I'm not working with clients, I may be listening to a good podcast, cooking, hiking, or spending time with my husband, friends, or (large!) extended family. 

I love to travel! The farthest I’ve ever been to is Israel and I had the chance to live there for a year! During that time I was learning and deepening my connection to my Jewish faith. Although the culture was certainly different, I loved the time I spent there and always dream of going back!

Have any other questions?

For general inquiries, feel free to: 

Email: info@eft.center

Call/Text: 301-338-6353

301-EFT-6353